Support
We are available to you even years after project completion and that is one of the major reasons behind our growing list of parmanent or regular clients.
Support Provisions
- Full free support until you get started and become familiar with the delivered project.
- Very reasonable and fair pricing on future modifications and upgrades. It is worth mentioning that we build websites with future modifications and enhancements in our mind.
- We provide configuration and maintenance support with your server to get your application running in full potential.
- Installation and configuration of required libraries/services on your self-managed dedicated server (Windows/Linux).
- Monitoring and maintenance of mission critical applications on demand.
Support Channels
- E-mail - the most effective communication channel.
- Live Chats and Instant Messengers (Yahoo!, MSN, ICQ, AIM, GoogleTalk) - we listen until get ourselves in 100% synchronization with your thoughts. We keep in touch with you in every phase of the development and continuously listen to your comments to get it perfect.
- Remote Support - NetMeeting, Remote Desktop, Remote Assistance and many more.